Refund Policy

Last updated: February 3, 2026

7-Day, 100% Money-Back Guarantee

Not happy with PhotoStudioGen? If your first purchase doesn't meet your expectations, email us within 7 days for a full refund — no questions asked. We want you to feel completely confident trying our service.

How the Guarantee Works

Make Your First Purchase

Subscribe to any plan or buy a credit pack. Your 7-day guarantee window starts from the date of your first payment.

Try the Service

Use our AI tools, generate images, and explore everything PhotoStudioGen has to offer. Give it a real try.

Not Satisfied? Get a Full Refund

If it's not for you, email us at support@photostudiogen.com within 7 days of your first purchase. We'll process a 100% refund to your original payment method — no questions asked.

What's Covered

Your first subscription payment (any plan)
Your first credit pack purchase (any size)
Requests made within 7 days of your first payment date
No questions asked — just email us and we'll process it

What's Not Covered

After the 7-day guarantee window, standard terms apply:

Refund requests made after 7 days from your first purchase
Second or subsequent purchases (the guarantee applies to your first purchase only)
Subscription renewals beyond the first billing cycle
Accounts flagged for abuse or violation of our terms of service

Automatic Credit Refunds (Always Active)

Regardless of the guarantee window, we automatically refund credits to your account when:

A generation fails due to our system errors
AI model returns an error or times out
Content is blocked by safety filters (credits returned)
Service experiences technical issues during generation

Additional Exceptions

Beyond the 7-day guarantee, we may also consider refunds for:

Duplicate charges due to technical payment errors
Unauthorized transactions with proper documentation
Extended service outages (over 24 hours) preventing credit usage

TL;DR

✓First purchase comes with a 7-day, 100% money-back guarantee
✓No questions asked — just email us within 7 days
✓Failed generations always get automatic credit refunds
✓Cancel subscriptions anytime — no lock-in

Need a Refund?

Email us within 7 days of your first purchase and we'll take care of it. For any other billing questions, we're happy to help.

support@photostudiogen.com