Last updated: September 26, 2026
Everything that governs your use of PhotoStudioGen, on one page. The same documents are also available on their own as the Terms of Service and Privacy Policy, and the details of our money-back guarantee are in the Refund Policy.
These Terms of Service (“Terms”) are a binding agreement between you and PhotoStudioGen (“we,” “us”) covering the website, web app, API, and every tool we offer (together, the “Service”). By creating an account, buying credits, or using the Service in any way, you accept these Terms, our Privacy Policy, our Acceptable Use Policy, and our Refund Policy. If you do not agree, do not use the Service.
We have tried to write these Terms in plain language. Where a section is in capitals, that is because the law expects it to be conspicuous, not because it matters more than the rest.
You must be at least 18 years old, or the age of majority where you live if that is higher. We ask for your year of birth and restrict the Service accordingly. If we learn that an account belongs to someone under 18, we close it and delete its content without refund.
PhotoStudioGen turns photos you upload into new AI-generated images and short videos: virtual try-on, pose transfer, multiple angles, headshots, creator sets, image-to-video, upscaling, and related tools. Generation is performed by third-party AI models (see Section 10), so results vary, can contain mistakes or artifacts, and are never guaranteed to match what you had in mind.
We add, change, and retire tools and models over time. We will not remove a tool you have already paid to use without either replacing it or letting you spend your credits elsewhere in the Service.
The Service exists to make images of you. Every time you upload a photo of a person, you confirm that:
We may ask you to show proof of consent. If you cannot, we may remove the content and suspend the account.
Some tools can produce swimwear, lingerie, and other mature content. This is permitted only when every person depicted is an adult who has consented under Section 4, which in practice usually means yourself. Regardless of consent, you may never use the Service to:
Where the law requires AI-generated or manipulated media to be labelled (for example under the EU AI Act), labelling what you publish is your responsibility.
In addition to Sections 4 and 5, you agree not to use the Service, or help anyone else use it, to:
You also agree not to misuse the Service itself, including by:
Our Acceptable Use Policy gives more detail and examples, and forms part of these Terms.
We do not review every generation before you see it. Our AI providers run their own automated safety filters, and we may review uploads, prompts, and outputs when they are flagged by automated systems, reported to us, or needed to investigate abuse, a billing issue, or a support request.
If we believe you have broken these Terms, we may remove content, block a request, suspend or close your account, and, where the law requires or where someone may be harmed, report the activity to the authorities and preserve the relevant data for them. Serious violations, including anything involving minors or non-consensual imagery, lead to a permanent ban without refund.
Most actions cost credits. The price is shown before you start a generation and depends on the tool, quality, length, and resolution you choose. Credits you buy do not expire. Credits have no cash value, cannot be transferred between accounts, and are not refundable except as described in Section 9.
Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the billing page in your account settings. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. If we change a subscription price, the new price applies from your next renewal, and we will tell you before it does.
Payments are processed by Stripe, and prices are shown in US dollars. Prices may exclude taxes, which are added at checkout where applicable. If a payment fails or is reversed, we may pause your account until it is resolved. Please contact us before opening a chargeback; we will usually sort it out faster.
Credits from referrals, promotions, or support goodwill are a courtesy. We may set conditions on them, and we may withdraw them if they were obtained through self-referral, multiple accounts, or other abuse.
7-day money-back guarantee. If your first purchase (a credit pack or first subscription payment) is not for you, email us within 7 days and we will refund it in full, provided you have used less than 10% of the credits it included. The full rules are in our Refund Policy.
Automatic credit refunds. If we charge credits but never start a generation, or a generation finishes but we fail to save it, the credits come back automatically. If a provider's safety filter blocks a request, we keep a small flat fee to cover the provider's cost and return the rest; accounts restricted to safe-for-work content are charged in full for blocked requests. Other failed attempts are billed by our providers and are not refunded.
Consumers in the EU, UK, and similar jurisdictions. Credits are digital content supplied immediately. By buying them you ask us to start supplying them right away, and you acknowledge that you lose the statutory 14-day right of withdrawal once you start using them. The 7-day guarantee above still applies, and nothing in these Terms limits rights you have under consumer law that cannot be waived.
We rely on outside companies to run the Service, including AI model providers that render your images and videos, storage and hosting providers, and Stripe for payments. Your requests and files are processed by them on our behalf, as described in the Privacy Policy.
These providers may refuse, filter, or fail a request, and their outages can affect the Service. We choose providers carefully and may change them at any time, but we do not control their systems and are not responsible for their decisions.
You keep ownership of the photos you upload. As between you and us, you own the images and videos you generate, and you may use them for personal or commercial purposes, as long as that use follows these Terms and the law. Copyright protection for AI-generated material differs by country and may not exist at all in some; we cannot guarantee that anyone can register or enforce rights in it. Outputs can also resemble existing works, logos, or people by chance, so check before you use something commercially.
You give us a limited, non-exclusive, worldwide licence to host, process, transmit, and display your uploads, prompts, and results, and to pass them to our providers, only as needed to run the Service for you, keep it safe, and comply with the law. This licence ends when you delete the content or your account, except for records we must keep (see the Privacy Policy). We do not use your photos or results to train AI models, and we do not use them in our marketing without your separate permission.
If you create a share link, anyone who has the link can view that item until you remove it. Only share content you are entitled to share.
The Service itself, including its software, design, presets, prompts, demo content, and the PhotoStudioGen name and logo, belongs to us or our licensors. You may not copy or reuse it without our written permission.
If you use an API key, everything in these Terms applies to requests made with it. Treat keys like passwords: you pay for every request made with your key. We may set rate limits and may revoke keys that are abused, leaked, or used to resell the Service.
If you believe content on the Service infringes your copyright, or depicts you without your consent, email support@photostudiogen.com with:
Requests about non-consensual intimate imagery are handled first. We close the accounts of repeat infringers.
You can delete your account at any time from your account settings. This permanently deletes your files and any unused credits, so use your credits first.
We may suspend or close an account that breaks these Terms, puts other people at risk, or exposes us to legal liability. Credits on an account closed for a violation are forfeited. If we close an account for any other reason, or shut the Service down, we will refund unused purchased credits.
Sections that by their nature should continue after an account is closed, including 11, 15, 16, 17, and 18, continue to apply.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE, LIKE YOU, SUITABLE FOR A PARTICULAR USE, OR FREE OF ARTIFACTS. YOU ARE RESPONSIBLE FOR HOW YOU USE WHAT YOU CREATE.
TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM THE SERVICE, CONTENT YOU CREATE, OR THE ACTS OF THIRD PARTIES, INCLUDING OUR PROVIDERS.
OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE AND (B) US$100.
Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence, and nothing removes rights you have as a consumer that the law does not let us exclude.
You agree to cover our losses, liabilities, and reasonable legal costs arising from claims by others about content you upload, generate, or distribute, your breach of these Terms, or your violation of the law or anyone's rights. We will tell you about any such claim and may take control of the defence, and you agree to cooperate with us.
If something goes wrong, email us first at support@photostudiogen.com. Most problems are solved that way, and we ask that you give us 30 days to try before starting formal proceedings.
These Terms are governed by the laws of the jurisdiction in which we are established, without regard to its conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in its courts.
We may update these Terms. The date at the top always shows the latest version. For material changes we will give at least 14 days' notice by email or in the app before they take effect, except for changes required by law, which may take effect immediately. Changes never apply to purchases made before they take effect. If you keep using the Service after a change takes effect, you accept the new Terms; if you do not agree, you can close your account.
Questions about these Terms go to support@photostudiogen.com. You can also reach us through the contact page.
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We never use your photos, prompts, or results to train AI models, and we never use them in our marketing without asking you first.
When you generate something, the photos and prompt for that request are sent to the AI provider that renders it, and the result is stored in your library. Providers process your content only to deliver the result and apply their own safety filters.
With incognito generations, the result is not saved to your library and its link expires after about 24 hours. We still keep the usage record needed for billing and abuse prevention.
People at PhotoStudioGen do not browse user libraries. Authorised staff may look at specific uploads, prompts, or results only when needed to investigate a report, a safety flag, a billing dispute, or a support request you have made.
We share personal data only with the service providers that run the Service for us:
Every provider may use your data only to provide its service to us. If you need the current list of providers, for example for a business compliance review, email privacy@photostudiogen.com.
Beyond those providers, we disclose data only:
We do not sell or rent personal data, and we do not share it for cross-context behavioural advertising.
Traffic to the Service is encrypted in transit, access to production data is limited to the people who need it, and incognito result links are stored encrypted. No system is perfectly secure, but if a breach affects your personal data we will notify you and the relevant authorities as the law requires.
Our providers operate in several countries, including the United States, so your data may be processed outside the country where you live. Where the law requires, these transfers rely on safeguards offered by our providers, such as the European Commission's Standard Contractual Clauses.
Whatever country you live in, you can ask us to:
Email privacy@photostudiogen.com from the address on your account so we can verify it is you. We reply within 30 days and never treat you differently for using these rights. You can also use an authorised agent, who will need to show your permission.
We process your data to perform our contract with you (running your account and generations), for our legitimate interests (security, fraud prevention, product analytics, and telling existing customers about the Service), to meet legal obligations, and with your consent where we ask for it. You can object to processing based on legitimate interests at any time. You have the right to complain to your local data protection authority, though we would appreciate the chance to help first.
Under the CCPA you have the rights to know, delete, correct, and opt out. We have not sold or shared personal information, as those terms are defined in the CCPA, in the past 12 months.
PhotoStudioGen is for adults only. We do not knowingly collect data from anyone under 18, and we close any account we find that belongs to a minor and delete its content.
Content that depicts a minor in a sexual, suggestive, or exploitative way is removed, the account is permanently banned, and the incident is reported to the National Center for Missing & Exploited Children (NCMEC) and law enforcement. We preserve the related data as the law requires for that report.
If we change this policy, we will update the date at the top. If a change materially affects how we use your data, we will tell you by email or in the app before it takes effect.
Privacy questions and requests go to privacy@photostudiogen.com.
