Privacy Policy

• We collect what we need to run the Service: your account details, the photos and prompts you give us, what you generate, and basic usage data.
• Your photos go to the AI providers that do the generating, and nowhere else. We do not sell your data, we do not use it for advertising, and we do not use your photos to train AI models.
• You can delete any image, or your whole account, at any time from the app.
• The rights described in Section 9 apply to every user, wherever you live.

2.1 Information you give us

• Account details: email address, name, and, if you sign in with Google, your profile picture
• Your year of birth, which we use to confirm you are an adult and to set what content your account can access
• Content: photos you upload, prompts, settings, saved prompts, presets you create, and the images and videos you generate
• Anything you send us through support, feedback, or email

2.2 Information created when you use the Service

• Usage records: which tools you used, when, and how many credits each generation cost
• Purchase history and your Stripe customer reference (not your card number)
• Device and log data: IP address, browser, device type, pages visited, referring site, and error reports
• Referral records, if you were referred or you refer someone

2.3 Cookies

We use essential cookies to keep you signed in and remember your settings, and analytics cookies to understand how the site is used. We do not use advertising cookies. You can clear or block cookies in your browser, although signing in needs the essential ones.

• To run the Service: generate your images and videos, store them in your library, and bill you correctly
• To keep the Service safe: enforce age limits, detect fraud, multiple accounts, and abuse, and investigate content that breaks our Terms
• To support you and to tell you about your account, purchases, and important changes
• To improve the product, using aggregated usage and error data
• To send occasional product news and offers about PhotoStudioGen. Every one of these emails has an unsubscribe link, and unsubscribing does not affect your account
• To meet legal obligations, such as tax records and responding to lawful requests

We never use your photos, prompts, or results to train AI models, and we never use them in our marketing without asking you first.

We share personal data only with the service providers that run the Service for us:

• AI generation providersReceive the reference photos and prompt for each request in order to render your images and videos, and to run safety checks.
• Storage and hosting providersStore your account, your uploaded files, and your generated results.
• StripeProcesses payments and holds your card details; we never see your full card number. Privacy policy
• Email providerSends account, receipt, and product emails.
• Analytics and error-monitoring providerHelps us understand how the Service is used and fix bugs.
• Security providerProtects public tools from bots and abuse.
• GoogleSign-in, if you choose Sign in with Google. Privacy policy

Every provider may use your data only to provide its service to us. If you need the current list of providers, for example for a business compliance review, email privacy@photostudiogen.com.

Beyond those providers, we disclose data only:

• When the law requires it, such as a valid court order or subpoena, and we will tell you unless we are legally prevented from doing so
• To report suspected child sexual abuse material to NCMEC and law enforcement, or where we believe in good faith that it is needed to prevent harm to someone
• If the business is merged, acquired, or sold, in which case this policy continues to apply to your data

We do not sell or rent personal data, and we do not share it for cross-context behavioural advertising.

• Uploads and results stay in your library until you delete them or your account.
• Deleting your account from Settings permanently deletes your uploaded and generated files and your account.
• After deletion we keep a minimal record of your email address, the prompts and tools used, and credits charged. We keep it to handle billing disputes, prevent banned users from returning, and meet legal obligations, and we do not use it for anything else.
• Payment and tax records are kept by us and Stripe for as long as the law requires.
• Residual copies in backups may persist for a limited time before they are overwritten.
• If content is part of a legal hold or an investigation, we keep it for as long as that requires.

Traffic to the Service is encrypted in transit, access to production data is limited to the people who need it, and incognito result links are stored encrypted. No system is perfectly secure, but if a breach affects your personal data we will notify you and the relevant authorities as the law requires.

Our providers operate in several countries, including the United States, so your data may be processed outside the country where you live. Where the law requires, these transfers rely on safeguards offered by our providers, such as the European Commission's Standard Contractual Clauses.

Whatever country you live in, you can ask us to:

• Tell you what personal data we hold about you and give you a copy in a portable format
• Correct data that is wrong
• Delete your data. You can delete content and your account yourself, or ask us to
• Stop or restrict certain processing, including marketing emails, which you can also stop with one click
• Withdraw consent you have given, without affecting processing that already happened

Email privacy@photostudiogen.com from the address on your account so we can verify it is you. We reply within 30 days and never treat you differently for using these rights. You can also use an authorised agent, who will need to show your permission.

EEA, UK, and Swiss users

We process your data to perform our contract with you (running your account and generations), for our legitimate interests (security, fraud prevention, product analytics, and telling existing customers about the Service), to meet legal obligations, and with your consent where we ask for it. You can object to processing based on legitimate interests at any time. You have the right to complain to your local data protection authority, though we would appreciate the chance to help first.

California users

Under the CCPA you have the rights to know, delete, correct, and opt out. We have not sold or shared personal information, as those terms are defined in the CCPA, in the past 12 months.

If we change this policy, we will update the date at the top. If a change materially affects how we use your data, we will tell you by email or in the app before it takes effect.

Privacy questions and requests go to privacy@photostudiogen.com.